Buying Policy
Thank you for choosing Hermit Jade’s Custom Luxury category, designed exclusively for those with refined tastes and exceptional patience. To ensure a seamless experience, please review our buying policy for this category below.
For VIP Customers Only
This category features high-end luxury items that are not part of our current inventory and require our expert team to source from the market. These bespoke products and services are available exclusively to VIP customers who have successfully purchased over 5 items from us, with a total transaction value exceeding $30,000.
Down Payment and Final Payment Terms for Custom Luxury Items
To initiate the process for Custom Luxury items, a down payment via bank transfer is required. The product price reflects this initial payment, which represents the estimated minimum cost of your custom piece.
Due to the exceptional rarity of these luxury items, sourcing the perfect piece to meet your specifications may take several weeks or even months, particularly for the Lonely Stones category. During this time, we will provide you with pictures and videos of potential items until you approve the selection. Once approved, we will communicate the final cost based on the actual materials and craftsmanship involved.
If the final cost exceeds the initial down payment, the remaining balance will be due before delivery. A detailed cost breakdown will be provided upon completion. Prompt payment of the remaining balance will ensure the timely delivery of your exclusive masterpiece.
By proceeding with your purchase, you acknowledge that you have read and agree to our buying policy. We are honored to serve you and look forward to creating a timeless treasure for your collection.
Sincerely,
Hermit Jade
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